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Avea Solutions Blog

3 Reasons Why Automation Is Essential For Substance Use Claim Management

Feb 13, 2017 11:06:15 AM / by Greg Goode

Greg Goode

3 Reasons Why Automation Is Essential For Substance Use Claim Management

Addiction recovery claim management can be complicated enough on a good day. Why make it even more frustrating by continuing to use paper files that can be misplaced or Excel spreadsheets that can be mislabeled?

The best way to get into a daily billing cycle is automation. A streamlined system ensures that claims are being submitted and billing is occurring on a regular basis, freeing you up and allowing you to focus on growing your business as a result.

Below are three key reasons for why you should put automation at the top of your to-do list:


Want to redirect the time, effort and energy you currently spend on rote processes to more specialized aspects of your business instead? Automation eliminates the need for manual entry by utilizing an integrated system that automatically turns documentation into charges. This allows you to automate the management process via a system that detects changes and notifies you in turn. The result? You spend less time trying to get paid, and more time working on ideas that will get you paid even more.


You check your bank balance with an app. You pay your bills online. So why should you keep relying on paper when it comes to claims? Consider moving as much of your billing as possible to electronic methods and start automating your claim submission process. Doing so can eliminate a huge amount of human effort (and error) from the process, much like direct deposit saves you from remembering to swing by the bank to cash a check. In addition, you should consider automating payment posting by using electronic remits and deposits wherever possible as well.


Another benefit of substance use claim automation? When you experience a change in staff, you’re no longer reliant on someone’s undocumented process that suddenly stops working when he or she is no longer with the company. With automation, procedures and protocol are firmly in place, guaranteeing optimum efficiency and saving you the trouble of deciphering a critical process via guesswork.

Just because you've always done something a certain way doesn’t mean it’s the best way to do it. Integrate automation within your management framework and reap the rewards that come from reducing cycle time and increasing growth initiatives.


Further Reading:

-  3 Questions To Determine If A Billing Company's The Right Fit For You

3 Ways Electronic VOB & Eligibility Saves Money & Time By Finding The Right Fit

- Aspen Ridge & Avea: Sharing A Vision

- Why AveaOffice?


Topics: Insurance, Claims Management

Greg Goode

Written by Greg Goode