In our new blog series, "Your Billing Company & You," we’ll be framing the relationship between providers and billing companies as just that…a relationship. We all have experiences in relationships, whether with friends, family, or romantic partners. Thinking of being in a relationship with your billing company is a useful exercise that can help you see them in a new light. This is relevant to all providers, whether you’re thinking of signing with a new company, maintaining your relationship with your current billing company, or considering “breaking up” and moving on to something new. Regardless of where you're at in your relationship, we’ll have some useful information for you!
"What's new?" Avoiding stagnation is critical for maintaining any relationship. Keeping your finger on the pulse of the latest industry shifts is the best way to make sure your claims go through correctly the first time; and to help make sure this happens, your billing company needs to be aware of changes that could affect your process.
Below, I've assembled 4 questions you should be asking on a regular basis to ensure that your claims are processing correctly based on the most current information: